The busier the office, the more visitors it is likely to have coming through the doors. Visitors might be clients, business partners, freelancers or delivery persons. Ideally, every single visitor will be made welcome and handled seamlessly and efficiently in a friendly manner to ensure the business’s reputation is upheld at every turn.
What Is a Good Way to Manage Office Visitors?
Writing a visitor policy is a great starting point. This ensures that all staff will know what to do when greeting a visitor and where to direct them. Things to consider include how to correctly verify visitors’ identification, how sign-ins will be managed and how to manage the handling of deliveries which are brought in.
Next, consider using a digital visitor management system. This is a great way of streamlining check-ins and keeping a prompt and efficient record of visitors. Shop around before committing to a particular system, and (check out reviews on an independent website such as Software Advice).
In fact, it’s possible to streamline your visitor welcome procedures further still by using a visitor management system UK – visit Ofec for details on some of the options. This can be a highly efficient and cost-effective way of managing visitors consistently while adhering to data and security policy th-roughout.
What Else Is There to Consider?
Ensure that your business’s reception area is clean and welcoming – don’t forget the importance of first impressions. Consider whether it would be a good idea to have some comfortable seating available in case visitors need to wait for a minute or two – and maybe a water cooler or self-serve hot drinks machine.
Offer reception staff training in greeting visitors and ensuring they greet visitors efficiently but warmly while being mindful of any relevant security procedures. They need to be able to field questions while directing visitors efficiently to their destination.
All in all, having a robust visitor management system can make all the difference to having a streamlined welcoming area for anyone who enters the building.
